Privacy Policy
Last Updated: 01/24/2026
Rippa Spokane (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, rippaspokane.com, including contact forms, appointment requests, product inquiries, phone calls, text messages, and email communications.
Information We Collect
We may collect the following information when you contact us or use our website:
- Name
- Phone number
- Email address
- City, state, or service area
- Product interest or equipment inquiry
- Appointment or showroom request details
- Any message or information you choose to submit
- Basic website usage data, such as pages visited, browser type, device type, and referral source
We may also collect information through cookies, analytics tools, contact forms, advertising pixels, or similar website technologies.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiry
- Schedule appointments or showroom visits
- Provide quotes, product availability, and equipment information
- Follow up by phone, text message, or email
- Improve our website, advertising, and customer service
- Prevent fraud, spam, or misuse of our website
- Maintain business records
We do not sell your personal information.
Phone Calls, Text Messages, and Emails
By submitting your phone number or email address, you agree that Rippa Spokane may contact you regarding your inquiry, appointment request, quote, product availability, or related business communication.
If you agree to receive text messages, message and data rates may apply. Message frequency may vary. You can opt out of text messages at any time by replying STOP. You may also contact us directly to request removal from our communication list.
Mobile information collected for SMS communication will not be sold or shared with third parties for their own marketing or promotional purposes.
Sharing Information
We may share your information only when necessary for normal business operations, such as with:
- Website hosting providers
- CRM or communication tools
- Email or SMS service providers
- Payment or invoicing platforms
- Analytics or advertising platforms
- Legal, accounting, or compliance professionals
These third parties are used only to help us operate our business and provide services to customers.
We may also disclose information if required by law, legal process, fraud prevention, or to protect our rights, customers, or business.
Cookies and Website Tracking
Our website may use cookies, analytics tools, and advertising technologies to understand website traffic, improve user experience, and measure advertising performance.
You can disable cookies through your browser settings. Some website features may not work properly if cookies are disabled.
Data Security
We take reasonable steps to protect the information submitted through our website. However, no website, email, or online system is completely secure. Please do not submit sensitive personal information through our website unless necessary.
Data Retention
We keep customer and inquiry information for as long as needed to respond to requests, provide services, maintain business records, comply with legal obligations, and improve our operations.
Your Choices
You may contact us to:
- Request access to the information we have about you
- Ask us to correct or update your information
- Request that we delete your information, where legally permitted
- Opt out of marketing emails or text messages
To make a request, contact us at:
Rippa Spokane
4206 N. Best Rd. Suite C
Spokane Valley, WA 99216
Website: rippaspokane.com
Email: sales@rippaspokane.com
Phone: (509) 824-6655
Children’s Privacy
Our website is intended for adults and business customers. We do not knowingly collect personal information from children under 13.
Links to Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third-party websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
Contact Us
For questions about this Privacy Policy or how your information is used, please contact us:
Rippa Spokane
4206 N. Best Rd. Suite C
Spokane Valley, WA 99216
Website: rippaspokane.com
Email: sales@rippaspokane.com
Phone: (509) 824-6655